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Important: Migration / Maintenance Window (In Progress)
  • Priority - High
  • Affecting Other - Web & Reseller Platform
  • Please Note: The migration has now completed. If you are experiencing any issues at all, please get in touch with our support team.


    As part of our ongoing commitment to ensure our customers receive the best possible service from zFast - we have recently invested in state-of-the-art cutting-edge hardware. Our new hardware has now been racked, fully tested and is now ready for customers in our new data centre facility based in Manchester, UK. We plan to move all customers to the new facility over a series of migration windows as shown below:  

    Server Name Migration Window Status
    Cloud01 Monday 17th September 2018 from 19:00 (GMT +1) to Tuesday 18th September 2018 at 06:00 (GMT +1). Completed
    Cloud02 Monday 17th September 2018 from 19:00 (GMT +1) to Tuesday 18th September 2018 at 06:00 (GMT +1). Completed
    Cloud03 Monday 17th September 2018 from 19:00 (GMT +1) to Tuesday 18th September 2018 at 06:00 (GMT +1). Completed
    Cloud04 Tuesday 18th September 2018 from 19:00 (GMT +1) to Wednesday 19th September 2018 at 06:00 (GMT +1). Completed
    Cloud05 Tuesday 18th September 2018 from 19:00 (GMT +1) to Wednesday 19th September 2018 at 06:00 (GMT +1). Completed
    Cloud06 Tuesday 18th September 2018 from 19:00 (GMT +1) to Wednesday 19th September 2018 at 06:00 (GMT +1). Completed

    To mitigate any potential impact the migration is being performed outside of UK business hours, however we expect minimal downtime during the process. Your account will be copied over exactly as it is - so please refrain from making any changes during the migration window (where possible). 

    If you are using our default nameservers, or custom nameservers based on our nameservers then we will update everything this side for you - so you do not need to worry. However if you are pointing to our servers with an A record (eg: via CloudFlare or an external DNS service) you will need to update your records to the new IP address once the migration window has ended to avoid any downtime.

    If you require any assistance or have any questions, please get in touch with our support team and we will be happy to help as always!

    Kind Regards,

    zFast Technologies Limited 

  • Date - 17/09/2018 19:00 - 19/09/2018 16:49
  • Last Updated - 19/09/2018 16:50